Manoj Monga,

1029 N Logan St, Olathe, KS 66061 USA

manoj.r.monga@ gmail.com , +1(913)200-6068(M)

Summary

16+ years of professional experience in designing, developing and delivering core technologies and services that

have enriched wireless and telecommunication industry. Strong team player and seasoned professional respected

for his domain knowledge by peers and vendors with proven track records of delivering high impact complex

projects. Represented my company at Standards group in defining and articulating new standards. Association

with brilliant minds and passion for technology has helped me publish numerous patents.

Major Accomplishments:

• Define company roadmap on voice strategy. Develop and showcase intelligent mobile clients designed to

operate under variable and often challenging RAN environment with offloading strategy to effectively utilize

user subscribed access networks and reduce dropped calls.

• Lead design efforts on 4G LTE network integration and deployment strategies at Sprint. R&D and testing

efforts in complex areas such as bandwidth, spectrum, device constraints, link budgets helped company

negotiate with selected vendors from position of strength; including cost concessions and accelerated

deployment strategy.

• Deliver revolutionary design and prototype for emerging SMB and Tablet market that bridged gap between

traditional telephone and IP (data) networks.

• Develop proof of concept for API managed models to expose core network parameters and provisioning

system for a cloud based communication platform that support NFV (Network Functions Virtualization).

• Design and launch first ever VoIP enabled Emergency 911 platform for Small and Femto cells.

• Design the E911 solutions for Sprint Velocity (connected cars) project allowing first responders to detect,

locate, connect and communicate with victims during accidents or other emergencies.

Skills

LTE core, IMS core, CDMA core, VoLTE, VoWiFi, PBX, Cloud Communications (FreeSwitch, Unified

Communication, IP Telephony), E911.

WebRTC, RCS, SIP, REST, 3GPP/2, VoIP, IR92, IS-801, IS-41, SS7.

Code Development experience with C, C++, Objective C, Java, JS, UNIX/AIX, PHP and HTML5.

Mobile Applications- Person safety with hybrid and passive location determination for iOS and Android; featured

on Play and App Store.

Leadership roles - Evangelize and build strategies; lead cross-functional teams through fast development cycles;

lead design teams and technology partners to design and deliver technology demonstrators (PoC); lead critical

discussions to drive conclusive solutions; deliver presentation, write papers and keynote address through brown

bag sessions, executive briefings and organized sessions.

Experience

Netzzing LLC Olathe, KS, USA

Technology and Design Consultant

Nov 2014 - Present

Netzzing, is cloud based communications service company catering to the needs of developing markets. Head of

technology group leading development and launch of ultra low cost communication services using CaaS

(Communication as Service) model enabled through cloud services.

Key Accomplishments

§§ Design and launched Cloud based Unified Communication systems for commercially deployed Enterprise

and Hosted markets.

§§ Launched VoIP services that support regular and advanced calling features using IP phones and ATA

devices.

§§ Designed and developed Internet based charging and billing services that are integrated with popular

payment gateways.

Sprint Overland Park, KS, USA

Principle Technology Development Strategist (Core Technology Group) Mar 2011 - Nov 2014

Sprint, is an American telecommunications holding company that provides wireless services and is a major global Internet carrier. It is the fourth largest

wireless network operator in the United States, and serves 57.7 million customers with net sales and revenue of USD 34.53B(2015)

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Analyze and develop evolving technologies; keeping Sprint’s strategic interest in focus; eliminating technological

blind spots, resulting from fast changing technology landscape at global level.

Research and identify new and emerging technologies that identify key trend in the market; develop technology

demonstrators; design technology roadmaps; identify design gaps; nurture strategic partnerships; creating

competitive edge in the market. Business cases and new market opportunities worth USD 300M developed.

Key Accomplishments

§§ Led multi talented team to design and showcase virtualized cloud communication services supporting

collaboration, workforce mobility, WebRTC and advanced telephone features to capture SMB (small and

medium business) market.

üü Extend reachability of SMI (Sprint mobility solutions) to include web calling as enhancement to wireless

PBX hosted solutions. Web provision systems; open stack and virtual platforms built to extend managed

services.

üü Design WebRTC/SIP based Cloud IP communication system; interoperate seamlessly with wireless

carrier and PSTN networks enabling voice communication on Tablets. Single number solution provided

consumer to make/receive calls on multiple devices showcasing call continuity features when traversing

circuit and packet domains.

üü Design Network supported APIs (REST) to expose carrier grade billing, security, signaling and analytics

features for the developer community. Integrated with multimedia communication services, APIs

complement drag and drop modules supporting conferencing (voice/video), instant messaging, screen and

file sharing. Early adaptors included; Wholesale Mobility solution, University of Excellence -Sprint,

Corporate Communication, Document Collaboration, Customer Care, IT-CRM integration.

§§ Support efforts in developing nation wide RCS –VoLTE (Rich Communication Services/ Voice over LTE)

services; deployment strategies collaborated thru Network Vision Vendors (Alcatel Lucent, Samsung,

Ericsson and Nokia Siemens Networks).

üü Develop competitive market analysis, build architectural framework, end-to-end networking solutions

for RCS VoLTE services promoting seamless experience between services provides.

üü Develop tools, device provisioning scripts, and test cases to measure KPIs in determining efficiency of

LTE solutions primed for field deployment.

üü Perform technology evaluations, risk and gap analysis by testing and documenting effects of

MIMO(multiple input multiple output antennas), cell edge cases, RAN modulation(QAM, QPSK),

dynamic and SPS (semi-persistent) schedulers and TTI bundling on VoLTE traffic.

üü Propose modifications to CSFB (circuit switch fall back) network architecture to overcome challenges

posed by device constraints and spectrum coverage issues with design specific mobile client solutions for

increased functionality and accelerate the rollout of LTE network.

üü Actively engaged senior technology and business teams, presenting lab test results, research and

performance reports to identify gaps resulting from various releases from Network Vision vendors.

Proposed network solution accelerated LTE deployment; leapfrogging intermittent migration paths;

winnowed down device configuration; reduce device inventory, resulting in significant cost savings.

§§ Develop vision for voice strategies (Voice 3.0) and performed detail analysis on VoIP using LTE and VoWiFi

(voice over WiFi) offloading solution using integrated dialers. Scope and analyze emerging technologies and

market trends; map network transformation needs; enhance consumer experience; conceptualize Primary and

Secondary voice to simplify Sprint network evolution.

üü Identify and manage technology partner, network vendors, cross-functional teams representing product,

device, network, mobile client and UX groups developing prototypes and PoC (proof of concepts).

Leveraging intrinsic strength of packet networks for various RAN networks (LTE, WiFi, CDMA-DO)

built powerful yet simple solutions; facilitating superior call quality; service availability and customer

location.

üü Design Software predictive intelligent dialer (SPIDr) demonstrating client-based solutions in overcoming

LTE roaming and bridging call continuity in eCSFB (enhanced circuit switch fallback) mode.

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Sprint Lenexa, KS, USA

Sr. Systems Design Engineer

Jan 2006 – Mar 2011

(911 Network Development and Planning Group)

Led trusted and highly experienced team of engineers and SMEs (subject matter experts) in designing E-911

emergency systems for multiple networks including Nextel iDEN network, Sprint Cable and Femto cell divisions.

Provide key inputs in vendor section, price negotiation, SLAs(service level agreements) to deliver cost effective,

robust solution.

Key Accomplishments

§§ Design and launch Sprint’s first VoIP enabled E-911 platform. Ultra low cost solution with cutting edge

technology providing E911 services for nomadic devices with many first-in-industry feature such as revers

address lookup, safety-net, policy decision algorithms to prevent misuse and assured delivery of emergency

services.

§§ Successfully negotiate complex technical and design discussion challenged through legal, marketing, IT,

billing, product team and operations teams and translating their requirements to technical design and project

requirement documents.

§§ Key player in identifying and selecting vendors to develop software and enabling platforms to deliver VoIP

E911 solution. Innovative design, phased approach, introduction of shared project partnerships and well

scoped SLAs help in paring down the project cost from USD 9M to 6.8M.

§§

First at Sprint to conceptualize and created lab environments built on harvested hardware platforms (closed

IT projects) synchronized with vendors software development (Alpha, Beta, EA releases cycles); deliver

robust design and early delivery of first phase of the project. Extra savings of USD 1.1M achieved by

delivering project three months ahead of schedule.

§§ Design and deliver Phase II of the VoIP enabled E911 project for nomadic voice services. MSAG support with

fallback features for address validation, auto provisioning, algorithms to enforce policy directives, intelligent

error resolution techniques, enhanced OA&Ms and upgraded GUI interfaces added new revenue streams.

Phase I & II resulted in combined saving of USD 2.2M in CAPEX.

§§ Contribute to E911 standard bodies such as NENA and ESIF related to NG 911 ES (emergency services)

resulted in improving overall architecture and design standards for the industry; paving way for easy access

and deployment of VoIP services.

Sprint PCS Lenexa, KS, USA

Sr. Network Systems Engineer

Apr 2001 – Jan 2006

(System Test Integration and Certification Lab - STIC)

Manage team of four engineers for certification, integration and testing of voice command and location based

services for Sprint wireless network. Develop procedures, technical documentations, and deployment strategies

for production installations. Support customers and channel partners in the certification, production, deployment,

installation, and integration phases. Deliver technical presentations and training for related products and services

for internal customers. Coordinate with development and marketing teams to define road map items for future

releases.

Key Accomplishments

§§ Sprint Excellence Award for successful certification, testing and deployment of Voice Browser and Voice

Command platform.

§§ Successfully led certification and deployment of technologies such as Personal Address Book

synchronization, Release line Trunking and location based platform for wireless networks.

§§ Develop in-house certification, training and trouble shooting procedures for Voice Command Platform;

removed dependency on vendor support and maintenance contracts resulted in saving of 2.5 million dollars

in OPEX.

Lucent Technologies (ALU) Naperville, IL, USA

Software Engineer

Oct 1998 – Apr 2001

INU (Intelligent Network Unit) Group

Alcatel-Lucent is the leading IP networking, ultra-broadband access, and cloud technology specialist. Recognized by Thomson Reuters as a Top 100 Global

Innovator, and by the Dow Jones Sustainability Indices review as the Technology Hardware & Equipment industry group leader for 2015. Company has

Market Capitalization €8.3 billion w/t revenue of €13.2 billion (as of Dec. 31, 2014).

Member of specialized team; delivered award winning and successful deployed Telco product called

eMRS(enhanced media resource server). The product helps service providers rapidly develop deploy carrier

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grade services to market; considered best INU product in industry with reputation of being cost effective, robust

and highly scalable.

Key Accomplishments

§§ Bell Labs Silver award for contributions made in the design and development of voice file systems for eMRS

platform.

§§ Part of the enhancement team that delivered SIP enablement, TTS, SRS, 800 number services, H.248/SIP

capabilities to eMRS platform.

§§ Deployed numerous eMRS nodes in five markets in US to support initial product launch and provided hands

on training to deployment engineers and customers.

§§ Upgraded legacy code (from C to C++) for Service Control Points to updated database records for 800

numbers. Developed code compliancy tools for data storage records on INU platform.

Education

Florida International University, Miami, FL, USA (1998)

MS Computer Engineering - Specialization in Network and Communication Technologies

Teaching Assistant

Instructor for Electrical Engineering and Computer Science department to assist undergraduate students in

Electronics Lab, Logic and Systems Lab, Solution classes for Circuits I, Solid State Devices, Signal and Systems.

Key Accomplishments

§§ Rated top instructors in the Engineering Department by students every semester

§§ In Electronics lab introduced concept to include “Market your product” to showcase lab assignment as proof

of concepts. Popularity and success of micro incubator concept motivated University to adopt it as a part of

Electrical Engineering undergrad lab curriculum.

Pune University, Pune, India (1992)

BE Electronics - Specialization in Industrial and Power Electronics

Patents and Award

Awards

> Group award for defining strategies for VoLTE Plan of Intent

> Sprint Wholesale group 2014 Most Innovative product

> Sprint Excellence Award – Voice Command Platform

> Recipient of multiple peer and group recognition awards for industry

excellence is customer support and delivering on commitments

> Bell Labs Silver Award

> Lucent group recognition for code migrating voice file system for IVR and

TTS modules from C to C++.

> Lucent group award for increasing efficiency of SCP/LIDB

> Lucent excellence award for technical support and deployment of eMRS

platform in North East Markets.

> Lucent team award for integration and testing of compact service

>

Publications

> Tablet Market Opportunity Analysis

> WebRTC market scan, opportunities and deployment strategies for

wireless networks

> Competing with OTT - RCS - Competitive Assessment

> Voice 3.0 Strategy – Upgrading voice with IP networks

> eFemto Device Location Solution

> Policy Algorithms to determine presence of Femto Devices from

registered location.

> Next Generation 911 technology for nomadic VoIP.

> Unified Next Gen platform “The New Approach”.

> Method And System For Associating A Location With A Wireless

Modem

> Developing Emergency notification services using Location

Technology.

> How to determine mobile location by using MEC (Minimum Enclosed

Circle) Algorithm.

> Traffic and Flood Management using LBS.

> Using Encryption for AIX platform.

> Storage and sorting of voice files on enhanced Media Resource Server.

> Monitoring packet transfer on Global Network (IEEE Publication 1998)

> Video Conferencing Technology using Internet (Maser Thesis 1998)

Patents

Packet fragmentation of VoLTE communication session

Resource block structure and control in wireless OFDM communication systems

Managing internetwork setup of wireless communication services

Facilitating call continuity when transferring calls between; Mobile Access to VoIP

network

Optical indicia for indexing and checking-in

Method And System For Associating A Location With A Wireless Modem

Methods and apparatus for providing satellite assistance data

System and Method for providing location based emergency Notification services

Femtocell Determination for Control Plane MPC (Mobile Positioning Center)